Category Archives: #IABCieb Notes & Queries

Closing out #IABC1417 – a strategy that transformed IABC

At today’s International Executive Board, at the 2017 World Conference in Washington DC, we closed out the 2014-17 Strategy.

It was a strategy that transformed IABC.

At the 2017 Annual General Meeting a talented group of leaders are set to step up and take for the next strategy: #IABC1720

The purpose of this post is to briefly:

  • Take stock, reflect, gain insights to move forward
  • Close loops, let go of what is no longer relevant
  • Acknowledge, appreciate, thank

As with any 46-year-old organisation, much work remains, yet our leaders around the world report that they have seen a step-change. And, as with any 46-year-old organisation, much that came before has been built on. We’re grateful to all who put their should to the wheel over the years.

Taking stock

Building on the best from our founding, we moved from an organisation that had friction and confusion into one ready to re-energize. Today at the AGM we’ll set out a rechartered mission to that effect.

In shorthand, these are the things that advances us to where we are today:
  • Clarity & alignment: roles and responsibilities.
  • Customer focus: strategic advisors.
  • Actionable insights: survey policy and personas ; key performance indicators clarified; annual portfolio review initiated; board-level chapter and region dashboard implemented – and groundwork for strategic funnel laid.
  • Bottom line results: back in black; technology updated; ready for the future.

Ready for #IABC1720

Lessons learnt? Almost uncountable. Painstakingly documented on this blog – some 100+ posts. Go ahead and explore. For example, there’s a whole section dedicated to insights articulated through Venns – and we even have paper airplanes with leadership advice from your peers. Because strategy work can otherwise be a bit dry.

Close loops

The board spent time reviewing what was good, and difficult – during the implementation of the 2014-17 strategy. It was an opportunity close loops, and discuss what needs to be done differently in the coming years.

Acknowledge, appreciate, thank

Thanks to the 2014-15, 2015-6 and 2016-17 boards who oversaw the development and implementation of the strategy.  And our hard working leaders in the field. The people who power chapters and regions around the world.

And our staff. Thank you all. We couldn’t have done it without you.

Here’s to the next chapter!

#IABC1720

IABC International Executive Board – Applications Now Open

I want you to consider stepping up to serve the profession – by taking a leadership role at the highest strategic level.

I’d like you to consider taking a seat at the table. In the IABC boardroom.

Why?

At IABC we believe in a global standard for professional communication; one that is open, one that knows no borders. Our work is more important today than ever – and the next board year is a crucial one: it’ll see the kick-off of our next three-year strategy.

But I have to be honest with you: serving at this level is demanding, yet that has never put the best people off. It is an opportunity to join our skilled, diverse and gender-balanced board. Supported by a small cohort of full time staff at the International Headquarters, this group is responsible for the effective management and leadership of your Association on both the strategic and executive level.

IABC is now looking for applicants to serve on the 2017-18 International Executive Board, including for the role of Vice Chair.  Applications close on Wednesday, January 11th.

It’s excellent experience that will benefit you in your career. It’ll provide you with invaluable insight into the strategy and operation of a global organisation. You’ll make life-long friends too. I certainly have.

How

To apply, visit the IABC website now and find out more about the process and requirements. Again, applications must be in by Wednesday, January 11th

If you have any question about serving on the IEB, please reach out to current Board members, any of whom will be pleased to give you insights into the challenges and rewards of the role.

And please help spread the word about this opportunity. Here’s your hashtag: #IABCieb.

Thanks for all you do to advance professional communication around the world – and thanks for your continued support of IABC.

Michael Ambjorn
IABC Nominating Committee

Help shape the future of the IABC Foundation

Looking for an opportunity to pay-it forward – and give back to the profession? Here’s a way you can do just that: step up and serve on the new IABC Foundation Committee.

At the 2016 World Conference in New Orleans, the IABC Foundation was re-launched – focused on driving IABC’s mission to drive communications as a force for good in business and society.

What is the IABC Foundation?

The mission of the IABC Foundation is to generate resources to fund and support strategic initiatives in line with IABC’s mission and to demonstrate the power of professional communication as a force for good in business and society.

Your opportunity to lead at the strategic level

The Foundation Trustees are now seeking to establish a new committee that will provide strategic guidance and execute the activities of the IABC Foundation. Specifically across the development of these four pillars as part of the revitalization plan::

  • Gift of Communication – Providing the tools and funding for chapters to give back to their local communities.
  • Gift of Experience – Invest in experience-gaining activities for the next generation and those in transition. Includes scholarships, internships, mentoring and more.
  • Gift of Excellence – Support certification of professional communicators around the world
  • Gift of Insights – Grants for targeted research that results in case studies, white papers or other publications supporting member needs, IABC thought leadership and advocacy for the profession.

Who are we looking for?

To implement the revitalization plan, committee members need to have an understanding of:

  • Philanthropy and fundraising
  • Strategy setting
  • Finance and marketing.

Vacant Positions: Chair, Vice Chair – and Committee Members-at-Large.

How to apply?

We are inviting IABC members in good standing to apply, or nominate a colleague. Read more here – and please help spread the word.

Deadline for submissions is Tuesday, 16 August at 5:00 p.m. EDT

This is an exciting opportunity to make a real difference.

Michael Ambjorn
IABC Nominating Committee

To Pro Bono or not Pro Bono? Your questions answered

A few people have enquired via the twittersphere whether IABC might not value business communication after all. The reason? We put out a couple of Pro Bono RFPs (requests for proposals).

First of all the short answer to Alison is: we most definitively respect talent. 

Still, why would a serious global organisation do something like this?

Because we’re trying to do something we wouldn’t otherwise be able to do. The operative part in other words is the Pro Bono bit in the RFP.

We connect communicators with a global and local network, career opportunities, resources and knowledge. We’re a practitioner-led non-profit and like all non-profits we rely on the generous support from our community. We regularly draw on 1000+ leaders around the world. Proud practitioners who give their time and talent to advance the profession. 

From time to time this includes project-based pro bono activities: just like lawyers, accountants and other professionals, communicators also sometimes take on pro bono briefs for organisations and causes they support. A recent practical example is the work on our rebrand – a collaboration of and by global practitioners, generously supported by Arcas Advertising.

We welcome the debate – and we’ll do our bit to get it underway at this year’s World Conference. I hope you will join our Foundation event where an expert panel will celebrate the spirit of giving – and also discuss the challenges.

Let’s #createconnection like never before.

Michael Ambjorn

P.S. If you want to learn more about the rebrand – and the collaboration with Arcas – come this session:

 

2016 January – March Quarterly Report – In brief

We have just released the most recent quarterly report from IABC.

Read it on iabc.com – or flick through it below.

Headlines in brief:

  • More than 140 leaders from around the world connected at Leadership Institute

  • IABC headquarters move is complete

  • March Member Month a success

  • Panel of C-suite leaders to appear at World Conference

  • Five global locations running the certification exam

  • 2016-2017 IEB slate announced

  • Leanne Joyce named Region Leader of the Year and Sherry Boyd named Chapter Leader of the Year

  • Member wall returning to CW

Thanks to all the hardworking leaders across the world who contributed to this.

Let’s #createconnection like never before.

Michael Ambjorn

February ’16 board meeting

The IABC International Executive Board – aka #IABCieb – recently held its ninth board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions); Financials from Treasurer Ginger Homan ABC and last but definitively not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

The 2014—2017 strategy says, in a paragraph:

“Financial recovery and sustainability is primary, as is the loyalty and development of our members and leaders and consolidating gains from the 2011-14 strategy. Increased reputation in the profession; better brand positioning; and greater interaction with business as a revenue generator are then the big opportunity to be grasped”.

Financial Recovery and Sustainability

In addition to the regular report from our Treasurer, Ginger Homan ABC, the board also reviewed:

Customer Service

The board reviewed the latest dashboard, and within that a set of proposed additions related to how the board tracks the quality of our organisational customer service. It is a top priority.

Continue reading February ’16 board meeting

January ’16 Board Meeting

The IABC International Executive Board – aka #IABCieb – recently held its eigth board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions); Financials from Treasurer Ginger Homan ABC and last but definitively not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

The 2014—2017 strategy says, in a paragraph:

“Financial recovery and sustainability is primary, as is the loyalty and development of our members and leaders and consolidating gains from the 2011-14 strategy. Increased reputation in the profession; better brand positioning; and greater interaction with business as a revenue generator are then the big opportunity to be grasped”.

Financial Recovery and Sustainability

HQ Relocation

Terry Cerisoles
Terry Cerisoles
Michael Ambrozewicz
Michael Ambrozewicz
Jan Hoover
Jan Hoover
Ginger Homan
Ginger Homan
Carlos Fulcher
Carlos Fulcher

Carlos Fulcher reported progress on the imminent move of IABC’s headquarters.

This move will save IABC $350,000 in its first year.

In line with strategy, IABC now operates as a virtual organization, with staff located in many places around the US.

This means a smaller office space is required, with the additional benefit of lowering the cost of rent and other overheads.

The relocation process started more than a year ago with the creation of a HQ Relocation Task Force to educate the board on the decision, financial and operational model, and location criteria.

This has been a collaborative effort from staff and the International Executive Board.

Big thanks goes out to Carlos Fulcher and staff – and Terry CerisolesMichael AmbrozewiczGinger Homan and Jan Hoover who also made a significant contribution to this work.

There may be some delays in responding to member queries during the move process, and there will be a phone outage on moving day (29 January 2016) when the phone system is relocated. Your patience is appreciated.

Investments

George McGrath
George McGrath

Separately, the Investment Committee, chaired by George McGrath, reported that IABC investments are performing in line with current market expectations.

Loyalty and development of our members and leaders

Leadership Institute

The 2016 Leadership Institute is coming up early February and the board is grateful to the Council of Regions who are the programme advisory committee for this strategic investment in our leaders. If you haven’t already, do register now.

Fellows

Brad Whitworth
Brad Whitworth
Anna Willey
Anna Willey
Robin McCasland
Robin McCasland

The Fellows Task Force, chaired by ABC and IABC Fellow, Brad Whitworth, made a recommendation that a permanent Fellows Committee be established and:

  • Increase the number of IABC members on the Fellows Committee from five to seven to include two members who are not currently Fellows.
  • Move from the current chair/past-chair governance structure to a more consistent vice-chair/chair/past-chair structure to provide continuity. This is in line with the broader succession strategy IABC is pursuing.
  • Establish a new Fellows Committee Terms of Reference that offers clear governance as well as guidelines for the work of the Committee in supporting IABC year-round.

The unanimously adopted these recommendations – and also took agreed to deliberate on a number of further ideas brought by the Fellows Task Force. Some of these have also been passed to the Membership Task Force.

A big thanks also goes to IABC Fellow, Anna Willey ABC MC and IABC Past Chair, Robin McCasland for their contributions to this work.

Better brand positioning

World Conference

Stacy Wilson
Stacy Wilson

The board charged this year’s World Conference Programme Advisory Committee (PAC) with taking things to the next level.

Stacy Wilson, the chair of the PAC, reported strong progress on the preparations for #IABC16. It is a tough job, and I am grateful for all the hard work being put in by Stacy, staff and the wider PAC.

I’m also encouraged by the number of sponsors and exhibitors signing up to support. We have room for more though! Please help spread the word.

Greater interaction

Up next we have the monthly Leadership Forum. In addition to #IABCLI and the usual Q&A will cover:

Hope to see you there!

Let’s #createconnection like never before.

Michael Ambjorn

December ’15 Board Meeting

The IABC International Executive Board – aka #IABCieb – recently held its seventh board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions); Financials from Treasurer Ginger Homan ABC and last definitively but not least, the report from our Executive Director, Carlos Fulcher MBA CAE.

The 2014—2017 strategy says, in a paragraph:

“Financial recovery and sustainability is primary, as is the loyalty and development of our members and leaders and consolidating gains from the 2011-14 strategy. Increased reputation in the profession; better brand positioning; and greater interaction with business as a revenue generator are then the big opportunity to be grasped”.

Financial Recovery and Sustainability

Ginger Homan
Ginger Homan
Carlos Fulcher
Carlos Fulcher
Brook Yciano
Brook Yciano

At this board meeting the board reviewed the Finance Committee’s proposed 2016 balanced budget – including a set of strategic investments in:

  • Association Management System (AMS)
  • Learning Management System (LMS)
  • Office relocation costs

The latter will ultimately yield a saving of $350,000 in its first year.

The first two are essential steps in our continuing work to make up for ten years of underinvestment in technology. I am pleased to report that the board unanimously adopted the budget. Big thanks to Treasurer, Ginger Homan ABC,  Executive Director, Carlos Fulcher MBA CAE and Finance Director, Brook Yciano – and all of the hard working Finance Committee.

The board also reviewed progress reports from Audit & Risk, Policy ReviewAcademy and the Global Communication Certification Council.

Loyalty and development of our members and leaders

Dianne Chase
Dianne Chase
Micayla Felicion-Davin
Micayla Felicion-Davin

Once a year we bring IABC’s top international leaders together. IABC Vice Chair Dianne Chase shared an update on the preparations for this with help from the Council of Regions and Micayla Felicion on staff.

See the full programme – and register.

Connect with others going: #IABCLI – and if you haven’t been to one before, why not check out some of the photos from last year’s Leadership Institute?

Better brand positioning

In line with the focusing in on Strategic Advisors as the core audience for IABC, the board was pleased to learn that the Global Communication Certification Council has decided, after considerable deliberation, to pursue that level as the next Certification. Stay tuned for more on this in 2016.

Greater interaction

I reported how, as Chair, I was honoured to join 32 IABC Leaders from across Asia-Pacific who met for the first Leadership Institute in the APAC region since 2012 – and the first since the formation of the APAC Region Board. The event was hugely successful and offered a balanced mix of workshops, educational sessions, networking opportunities and social events.

 

This was in addition to 40+ engagements in 7 cities across 14 back-to-back days on the road. Our leaders in APAC are nothing if not ambitious on behalf of IABC’s leadership. This included advocacy opportunities with:

  • Five government departments, a major police force and other public service bodies
  • Australia and New Zealand’s biggest banks, a cellular operator, an insurer, a financial institution, a major engineering firm, and more…

You can read what I learnt on this – and other trips – in the Field Notes section of this blog. So many to thank – esp: Leanne Joyce, Zora Artis, Monika Lancucki ABC, Damien Batey, Mike Shaw, Kathryn Britt, Yvonne DensemJennifer Andrewes and John Tulloch + the amazing and unstoppable Kirsten Peterson.

Let’s #createconnection like never before.

Michael Ambjorn

 

November ’15 Board Meeting

The IABC International Executive Board – aka #IABCieb – recently held its sixth board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions (#IABCcor)); Financials from Treasurer Ginger Homan ABC and last definitively but not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

Portfolio Review & Organisational Alignment

Cindy Schmieg
Cindy Schmieg

Our on-going work to ensure a strong and sustainable future for the association – one where the sum is greater than its parts – continues.

At this board meeting Cindy Schmieg ABC reported on the work of the Awards Alignment Task Force which has been looking at how the recognition programmes at the different levels of IABC can better work in synch.

Meanwhile, do help promote this year’s Gold Quill

Katie Macaulay
Katie Macaulay
Melissa Dark
Melissa Dark

One of the cornerstones of the current three-year strategy is increased reputation in the profession and better brand positioning – and one of the routes to achieving this is by stepping up our own practice of communication. Katie Macaulay and our Director of Global Communications, Melissa Dark ABC, joined the board meeting for a generative discussion to further advance this work. They will bring back a practical strategy for review in December.

Last but not least on this front, the board reviewed the results from the annual board evaluation.

Member Month Results & Technology Update

Carlos Fulcher MBA CAE
Carlos Fulcher

The board discussed the latest membership figures and Carlos Fulcher MBA CAE reported on the latest work on the iabc.com website.

Moving IABC’s technology infrastructure into the 21st century after ten years of underinvestment continues to be hard work, but progress is being made. I continue to be in awe of the effort being put in by our hard-working HQ staff – and our leaders in the field – to serve members around the world. Thankyou!

Also: the member marketing toolkit page has now been updated with new social media posts and images.

Claudia Vaccarone
Claudia Vaccarone

Linked to this Claudia Vaccarone shared an update from the Membership Task Force. One of the early recommendations to come out of that group is a call for additional investment in updating IABC’s technology infrastructure.

This groups is also doing an analysis of the wider competitive/collaborative arena that IABC is playing in. If you have a contribution to make here, do get in touch with Claudia.

A look ahead to the 2016 Leadership Institute

Leaders go to Leadership Institutes to build their leadership skills.

They happen around the world: Minneapolis, Johannesburg, Basel, Denver, Calgary and Baltimore earlier in the year – and I am excited about attending the APAC LI in Sydney in November.

Dianne Chase
Dianne Chase

Leaders also go to Leadership Institutes. To build their leadership skills.

Once a year we bring IABC’s top international leaders together. IABC Vice Chair Dianne Chase shared an update on the preparations for this with help from the Council of Regions and Micayla Felicion on staff.

Registration for the 2016 Leadership Institute is now open. We are looking forward to an energetic event at the Hotel Maya in Long Beach, CA from 4-6 February 2016. The program for the Leadership Institute will offer leadership training, professional development, and networking for IABC chapter leaders coming from around the world. Additional information about LI can be found here. We look forward to seeing you in Long Beach!

Don’t forget to submit your Chapter Management Award entries by 1 December 2015. The CMA winners will be presented at LI.

Progress towards the 2016 World Conference

Stacy Wilson
Stacy Wilson

Stacy Wilson ABC shared an update on the progress her Program Advisory Committee is making in preparation for the 2016 World Conference which will be help 5–8 June in
New Orleans.

The team is working on reviewing the many submissions for sessions – as well as selecting keynote speakers.

Registration is open – please help spread the word using #IABC16.

Forward Look

At the December meeting, in addition to the Comms Committee returning, we will review progress from Audit & Risk, Policy Review, Academy and the Global Communication Certification Council. That’s in addition to reviewing the 2016 budget for IABC which will go to the Finance Committee first.

Meanwhile, please do join the next IABC Leadership Forum online: details here.

Meanwhile, thanks for all you do.

Let’s #createconnection like never before.

Michael Ambjorn

October ’15 Board Meeting

The IABC International Executive Board – aka #IABCieb – recently held its fifth board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions (#IABCcor); Financials from Treasurer Ginger Homan ABC and last definitively but not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

Portfolio Review & Organisational Alignment

Following on from the discussion at the September board meeting, the board reflected further on the decision to focus more tightly on our core audience at the international level.

Claudia Vaccarone
Claudia Vaccarone
Stephanie Doute CAE
Stephanie Doute

Another recommendation that came out of the portfolio review is to bring clearer definition to the value of membership. Now this is of course work that is already well underway in the form of the Membership Task Force, led by Claudia Vaccarone with support from our Director of Membership, Stephanie Doute CAE – and with a strong team of leaders providing input. In parallel, and in order to accelerate this broader work, the board has directed the senior management team to explore how IABC’s website might enable better differentiation of access to content based on whether one is a casual visitor or a full member. The work on further refining and focusing in IABC’s portfolio and the association alignment work will continue meanwhile.

Member Month & Technology

Carlos Fulcher MBA CAE
Carlos Fulcher

Linked to the above, the board discussed the latest membership figures and Carlos Fulcher MBA CAE reported on the latest work on the iabc.com website which has made joining (and renewing) a smoother experience. Moving IABC’s technology infrastructure into the 21st century after ten years of underinvestment continues to be hard work, but progress is being made. I continue to be in awe of the effort being put in by our hard-working HQ staff – and our leaders in the field – to serve members around the world. Thankyou!

Melissa Dark
Melissa Dark

October is an incredible important time for IABC as it is the time of year when many are coming up for renewal. With support from our hard working Director of Global Communication, Melissa Dark ABC, a set of fabulous campaign materials are out there, ready and available for leader use.

I count on you to help create connection and grow the value of our shared network. You can read my full call-to-action here – and I hope you will do your bit to be recognised as a Very Important Communicator (to find out what that entails, you’ll have to read this).

Click to get the full kit
Click to get the full kit

IABC Academy

Theomary Karamanis
Theomary Karamanis
Ron Hansen
Ron Hansen
Sharon Hunter
Sharon Hunter

The board approved the work plan for 2016 Theomary Karamanis PhD brought to the board, with support from our Education Director, Ron Hansen EdD and his staff. The next step being budget discussions.

Since the June 2015 report the Academy has progressed significantly.

The Academy identified two subcommittees to provide a focus on
key objectives, as described in the approved Terms of Reference:
a) The curriculum subcommittee, focusing on pedagogy, curriculum and related tasks
b) The strategic plan subcommittee, focusing on strategic planning, branding and policies and procedures for the Academy

Meet the international team behind this here – and also big thanks to Sharon Hunter for her ongoing strategic liaison work with this team.

World Conference: #IABC16

Stacy Wilson
Stacy Wilson

The board received an encouraging progress report from Stacy Wilson ABC for the 2016 World Conference coming up in New Orleans. Hundreds of applications to speak have been received. The next big challenge is for the super-sized Programme Advisory Committee (PAC) to work through all these applications, using the objective review process and then the creation of the final programme. I am pleased to say that a number of exciting keynotes are also being shortlisted.

Sarah McLaughlin
Sarah McLaughlin

The PAC is also working on rethinking the Foundation Luncheon and the Circles of Wisdom.

I am also pleased to report that PAC Vice Chair Sarah McLaughlin is working closely with the leaders of the Gift of Communication as well as liaising closely with the local New Orleans Chapter for support around Dine-Around and more.

Leadership Institutes – Regional and International

People go to World Conference – [and the many Regional Conferences such as those coming up next week: Denver, Baltimore, Calgary, and Rotterdam early next year] – in order to build their communications skills.

Dianne Chase
Dianne Chase

Leaders also go to Leadership Institutes. To build their leadership skills. And again, they happen around the world: Minneapolis and Johannesburg earlier in the year, Basel just last week and Sydney in November – to mention a few of the Regionals.

These tend to be smaller and more tightly focused on the unique challenges within a Region – and the board appreciated Dianne Chase’s update from her attendance at the Europe, Middle East and North Africa Leadership Institute in Basel. The board is grateful to the teams who put events like this together (and thanks to IEB colleague Ron Fuchs for hosting). Not to mention all the leaders who turn out to share their ideas, insight and passion. Whilst the market continues to be challenging, it sounds like there is a clear plan in place to face it head-on.

Micayla Felicion
Micayla Felicion

Global leaders also need a global perspective – as good practice knows no borders. To that end IABC leaders from across the globe convene once a year at what we call fondly call #IABCLI. Dianne Chase presented the preliminary programme from the Council of Regions, who oversee this programme with support from Micayala Felicion MBA.

Whether you’ve been to one or not, I hope to see you this coming February in Los Angeles. Please mark your calendar:

Communications Committee

Katie Macaulay
Katie Macaulay

One of the cornerstones of the current three-year strategy is increased reputation in the profession and better brand positioning – and one of the routes to achieving this is by stepping up our own practice of communication. Here’s a direct quote from Katie Macaulay‘s report from the Communications Committee to the board – a first sharing of ideas to test the ground:

The next few years can be viewed in two ways – as a struggle for survival in a competitive and demanding marketplace, or as an exciting and unique opportunity.

Membership associations around the world are struggling to remain relevant and commercially viable due to the countless ways professionals can now connect with each other, receive support and promote their disciplines.

However, there is good news. The value of communication – in business and society – has never been better understood.

Communicators are playing an increasingly strategic role inside their organizations as the business community recognizes that success hinges on having a clear, credible and differentiating message.

So, despite a tough market, there has never been a better time to promote our profession and connect with communicators.

To help in this task, we have a new vision for non-member communication – to demonstrate the power of our profession.

The board welcomed the initial thoughts shared and asked Katie to come back to the board following further work by her Committee as well as broader stakeholders. Also big thanks to Ron Fuchs and Melissa Dark ABC for their ongoing liaison work.

Forward Look

At the November meeting, in addition to the Comms Committee returning, the Membership Committee reporting initial findings we will also look at board evaluation.

Before that? Well, a fair number of us are hitting the road next week: Dianne is heading to Calgary for the Canada West conference and Carlos, Ginger and I will be at the Southern Region Conference in Denver. Both Carlos and I will then go onto the Heritage Region conference in Baltimore. I hope to see you there – even if you’re not planning on travelling.

How? Join the next IABC Leadership Forum online. Details here.

Meanwhile, thanks for all you do.

Let’s #createconnection like never before.

Michael Ambjorn