Tag Archives: #IABC16

2016 IABC Annual General Meeting – in brief

The meeting in brief:

Also, at the meeting the 2015 AGM Minutes were agreed, the revised IABC Policy Manual was noted and the IABC financials were discussed – including the 2015 Audit Report

Annual Report

2015-16 Chair’s remarks in brief

1000+ leaders around the world put their shoulders to the wheel in the last year. It is thanks to these hard-working practitioners that the association, and our shared work for the profession, has moved forward. So if you meet an IABC leader, please stop and say thank you. They’ll appreciate it.

In addition to the progress reported in the Annual Report

RECOVERY

We’re returning to growth and we’ve overcome the show-stopping issues.

We have conducted the comprehensive portfolio review we promised at last year’s AGMand this has enabled us to:

FOCUS

First and foremost on Strategic Advisors – the strongest segment in the IABC Career Roadmap – because we can’t be all things to all people. This was further to a global consultation (Council of Regions, Regional Conferences, and LIs etc.). And it has been validated by the recent survey (results literally just in!).

Which in turn means we’re now obsessing about:

VALUE

A member wall is kicking in just after World Conference – increasing membership value overnight + the Membership Task Force has made further huge strides (stand by for survey insights for chapters and regions!) – and a pricing review under way working with the Finance Committee.

Which in turn leads us to our secret advantage as an association:

LEADERS

We clarified and aligned Who Does What and our Theory of Change – and a re-designed Leader Centre is on the way. We have also reaffirmed the continual investment in leadership – including our commitment to a competency-based Open Call – and much much more…

All in line with our brand platform… and our commitment to be:

OPEN

Regular quarterly reports, annual report + board blog with 70+ updates in the last year – and a GuideStar Gold Star rating for organisational transparency.

In conclusion: thank you leaders. You made it happen. You created connection like never before.

Here’s to the 2016-17 board – and our 1000+ leaders around the globe who will take things to the next level. Stand by for much much more on the year ahead from Dianne and the team.

But first: #IABC16. Let’s make it heard around the world.

Michael Ambjorn

P.P.S. If you want to do a deep-dive, you may also want to check out some of the other posts on this blog. Here are the key categories and what you can find within them:

#IABCieb Notes & Queries

Notes from IABC International Executive Board meetings.

IABC Leadership Forum

Q&A and more from the 2015-16 Leadership Forums.

Annual General Meeting

Notes from the Annual General Meetings.

Field Notes

A range of reflections – some examples:

Guest posts

Does exactly what is says on the tin. We always need more of these.

The Weekly Venn

It is all about the intersect…

 

The #IABC16 Bloq Squad – step up!

Here’s the official blog squad for the #IABC16 World Conference

Be sure to follow these intrepid international reporters – they will share their insights from key sessions – as 1,000 communicators from around the world convene in New Orleans.

Brad Gorman
Brad Gorman

Brad Gorman
United States

Communications & Engagement Manager at Whirlpool Corporation.

Follow @BradGorman

Claudia Vaccarone
Claudia Vaccarone

Claudia Vaccarone
France

Head of Market Research & Customer Experience at Eutelsat and also a member of the #IABCieb.

Follow @claudia_v_

Alain Legault
Alain Legault

Alain Legault
Canada

Directeur des communications, affaires publiques et relations gouvernementales at Cégep Edouard-Montpetit et son École nationale d’aérotechnique. Also #IABCieb. 

Follow @IcareMtl

Amy Miller

Amy Miller
United States 

Senior Customer Communication Specialist at LexisNexis, one of the leading providers of legal, government, business and high-tech information sources. 

Kristin Hancock
Kristin Hancock

Kristin Hancock
Canada

Manager Of Communications College of Registered Nurses of Manitoba.

Follow @KristinAnneH

Christine Elmer
Christine Elmer

Christine Elmer
Australia

Director, Marketing and Community Relations Cabrini Health 

Step up and join the #IABC16 blog squad: be a conference reporter in three easy steps

  1. Write a brief (<500-word) story about a session you’re attending, drawing out key learning points and highlights – following the IABC Content Guidelines when developing the story.
  2. Tag with #IABC16 and post it on your preferred platform – for example: LinkedIn, Medium or your own blog.
  3. Share via your favourite social channels – again using the hashtag so others can find it and help spread the word.

Also, submit your best story of the day on IABC’s editorial contributions page. Filed stories will be reviewed for possible inclusion on wc.iabc.com – and may be featured in CW Observer, a blog-based supplement to IABC’s magazine, Communication World.

Let’s #createconnection like never before.

Michael Ambjorn

P.S. Got Tone of Voice?

Make it count

Both the main IABC World Conference, 5–8 June 2016, and the pre-conference workshops, 5 June, will help you meet the application requirements for Communication Management Professional (CMP) certification. And if you already have your CMP (through the Global Communication Certification Council), those credits will count toward maintaining your certification.

This is the first World Conference where professional development credits can be collected this way. It is an essential part of our strategic commitment to certification—and to lifelong learning opportunities.

See you at #IABC16!

Let’s #createconnection – like never before.

Michael Ambjorn
@michaelambjorn

P.S. Here’s how you earn points and hours.

February ’16 board meeting

The IABC International Executive Board – aka #IABCieb – recently held its ninth board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions); Financials from Treasurer Ginger Homan ABC and last but definitively not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

The 2014—2017 strategy says, in a paragraph:

“Financial recovery and sustainability is primary, as is the loyalty and development of our members and leaders and consolidating gains from the 2011-14 strategy. Increased reputation in the profession; better brand positioning; and greater interaction with business as a revenue generator are then the big opportunity to be grasped”.

Financial Recovery and Sustainability

In addition to the regular report from our Treasurer, Ginger Homan ABC, the board also reviewed:

Customer Service

The board reviewed the latest dashboard, and within that a set of proposed additions related to how the board tracks the quality of our organisational customer service. It is a top priority.

Continue reading February ’16 board meeting

December Leadership Forum: Finance & Brand

The fourth IABC Leadership Forum was pulled together from across three continents: Carlos was in Montréal, Dianne in Clinton, Ginger in Tulsa and Priya in Toronto. I was in London – and Melissa helped with the Q&A from Melbourne.

Here’s the replay:

Special Q&A guests

Finance

Ginger Homan
Ginger Homan
Carlos Fulcher
Carlos Fulcher

On this edition we were joined by IABC Treasurer, Ginger Homan, ABC.

Ginger has been working closely with Carlos Fulcher to create a balanced 2016 budget for IABC – including essential strategic technology investments including:

  • An updated Association Management System – to better serve staff and leaders – in line with our theory of change
  • A Learning Management System for the IABC Academy – to better serve those seeking professional development through IABC – in line with our mission

Additional strategic investment is going into better serving our Corporate Members – and short-term improvements are also being made to the current member management system (MMA).

Our association is still working through the aftermath of ten years of underinvestment in this area. Progress is being made.

One further major financial item to note is the $300K+ cost reduction we will be realising through moving our offices. Carlos briefly spoke to this at the end of the call.

Brand

Priya Bates
Priya Bates

Past Chair of the IABC Brand Task Force, Priya Bates, ABC, MC, joined for a Q&A on the brand roll-out.

Priya’s key messages:

  • It is great to see so many chapter adopting the brand so fast – some are still to pick it up though. Help is available… just ask.
  • Whatever you do visually: keep it simple.
  • And remember, the brand is more than the logo – use all of it – see the Brand Toolkit.

A practical, actionable element of the latter which you can RT:

Quick overview of the further topics covered

Dianne Chase
Dianne Chase

Dianne Chase shared a look ahead to #IABCLI – aka –  the 2016 Leadership Institute. We look forward to seeing you there. Dianne also shared the latest top  growth chapters – impressive and encouraging: 

Large Chapters

Edmonton 26%

Medium Chapters

Canberra 15%

Small Chapters

Switzerland 40%  

Well done. 

Also big thanks to all who participated in the IABC Leadership Survey that just closed. We’ll look closer at the insights early next year. Meanwhile,  Gold Quill is well underway. Here’s your toolkit.    

…and, also topical – a reminder from the Past Chair:   

 


Q&A Highlights

Question from Sheila Carruthers from Calgary: In addition to IABC working on corporate discount offerings, will there be consideration to offer discounts at LI and conferences for independent consultant members and individuals who pay their own membership fees?

Answer: Check out the scholarships for LI in the first instance – Ginger also offered to connect offline to talk more.

Question from Maliha Aqeel from Toronto: Are there any plans for HQ to conduct a brand compliance audit?

Answer: The recent Leader Survey had a set of questions around brand adoption – we will share more on that early next year.

Question from Gay Flashman from London:  Is there any way in which we can share our original blog & social content between chapters for use on local IABC channels?

Answer: The Editorial Committee has been charged with creating a global conversation calendar that can help facilitate this. Watch this space.

Last but not least, I shared a brief update on my recent #IABCAPAC trip. Here’s a decent summary of how I felt after – fuller notes will be filed in the usual place.

Thanks to all who connected – and you don’t have to wait until next month to get a question answered. Just head over to the IABC Chapter Leaders Group on LinkedIn and pitch in.

Let’s #createconnection – like never before.

Michael Ambjorn

 

Skills, skills, skills…

Stacy Wilson
Stacy Wilson

Guest post from World Conference – aka #IABC16Programme Advisory Committe Chair Stacy Wilson, ABC

Serving as the 2016 IABC Program Advisory Committee (PAC) chair has brought many revelations. One very important one is that being an IABC member and a long-time volunteer is not enough to ensure my place as a speaker.

I’ve submitted to speak to World Conference many times and been refused on numerous occasions; even as I speak frequently for other organizations, chapters and my region. I used to think that my long service in many different roles should have influenced my selection. One of the reasons I agreed to this last-minute assignment was to more fully understand the process. Now I do.

My PAC team – which is a remarkably talented group! – comes from 15 different time zones. There are millennials, mid-career professionals and very senior practitioners. There are people from corporate, consulting, not-for-profits and government. We even have several non-members to help us better understand what brings non-members into the fold.

These are the amazing people who evaluated the nearly 200 submissions received. This week, I’ve fielded many emails from the disappointed speakers who did not receive an invitation to present.

How the process works

Every proposal is submitted online. Prospective speakers are asked to provide session titles, descriptions, value/benefit explanation, along with their biographies, references and supporting documentation that helps us understand their skills as a presenter/instructor. Submitters are asked to consider a variety of concerns, such as theGlobal Standard, Career Paths and the conference theme.

Each submission is reviewed by at least two evaluators. Each is scored based on various elements related to content and presentation skills. Evaluators are able to comment on the submissions they review. Then begins a complicated process of identifying the short list of speakers to invite, considering these elements:

  • Track
  • Session type (e.g., traditional, workshop, IABC talk, speed presentation)
  • Speaker locations
  • Scores and evaluator comments

We also looked at who had spoken at the prior two conferences so as not to repeat too many of the same faces. This is in response to attendees who want to see fresh, new ideas from new faces. If we consider a speaker who has spoken recently, we review recent ratings for that speaker.

If we can’t discern the prospective speaker’s presentation skills, we may follow up with references to understand more about delivery style. Video clips help tremendously here. Only a small fraction of submitters even submitted a video clip. Evaluators often search online for these.

There are always some who decline the invitation, which sends us back to the backup list to fill such gaps. This means that a rude/inappropriate response to the initial decline doesn’t help your case for a secondary invitation. Remember, the speaker slate isn’t done until every speaker is under contract.

What it comes down to

In the end, here are my top take aways from the experience thus far:

  1. Evaluators may not know the prospective speaker personally. Even past chairs and Fellows may not be well recognized for their important role. Being a long-time member and/or volunteer really gives a submitter no edge.
  2. Submitters who do not provide clear demonstration of their speaking skills and ability will suffer lower scores. Slides alone cannot provide evaluators this level of information. Video is the best way, but providing exercises, methodology, handouts, tools, etc., can make up for a lack of video evidence.
  3. A high rating with one topic at the prior year’s conference is no guarantee that your new topic will make it through the PAC process. Last year’s rating is a secondary metric. If a submitter fails to impress with the new topic (e.g., vague description, poor supporting documentation), his/her score will not elevate the proposal to the short list.
  4. Every submitter believes his/her topic is the most important – I always thought this too – and is incredulous when it isn’t picked. What they don’t know is that there may be many other similar presentations submitted. The most competitive tracks areEmployee Engagement and Leadership and Strategy. If you submit in one of these, your chances of getting selected are smaller because these are the tracks with the most submissions.

So what is really important in this process? According to the PAC’s charge, it is these considerations, in this order:

  1. Quality
  2. Content
  3. Global representation

Clearly, many prospective speakers do not understand how to submit a great proposal. I certainly wasn’t submitting the greatest proposals. To support prospective speakers we are going to create a how-to toolkit. This will help anyone submitting put together a great proposal in time for the 2017 call for presentations.

I get it now.

2016 PAC members were not allowed to submit; a change to the PAC terms beginning with this term. There is no bias, no politics involved in speaker selection; it’s been very democratic. The team is trying to deliver the very best in service to the member, the association and the profession.

As the PAC chair, I am not allowed to submit for either 2016 or 2017. But, I can promise you I’ll be ready to submit for 2018, and I’ll use my new-found insights to ensure that my submission wows even the evaluator who has never heard my name!

November ’15 Board Meeting

The IABC International Executive Board – aka #IABCieb – recently held its sixth board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions (#IABCcor)); Financials from Treasurer Ginger Homan ABC and last definitively but not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

Portfolio Review & Organisational Alignment

Cindy Schmieg
Cindy Schmieg

Our on-going work to ensure a strong and sustainable future for the association – one where the sum is greater than its parts – continues.

At this board meeting Cindy Schmieg ABC reported on the work of the Awards Alignment Task Force which has been looking at how the recognition programmes at the different levels of IABC can better work in synch.

Meanwhile, do help promote this year’s Gold Quill

Katie Macaulay
Katie Macaulay
Melissa Dark
Melissa Dark

One of the cornerstones of the current three-year strategy is increased reputation in the profession and better brand positioning – and one of the routes to achieving this is by stepping up our own practice of communication. Katie Macaulay and our Director of Global Communications, Melissa Dark ABC, joined the board meeting for a generative discussion to further advance this work. They will bring back a practical strategy for review in December.

Last but not least on this front, the board reviewed the results from the annual board evaluation.

Member Month Results & Technology Update

Carlos Fulcher MBA CAE
Carlos Fulcher

The board discussed the latest membership figures and Carlos Fulcher MBA CAE reported on the latest work on the iabc.com website.

Moving IABC’s technology infrastructure into the 21st century after ten years of underinvestment continues to be hard work, but progress is being made. I continue to be in awe of the effort being put in by our hard-working HQ staff – and our leaders in the field – to serve members around the world. Thankyou!

Also: the member marketing toolkit page has now been updated with new social media posts and images.

Claudia Vaccarone
Claudia Vaccarone

Linked to this Claudia Vaccarone shared an update from the Membership Task Force. One of the early recommendations to come out of that group is a call for additional investment in updating IABC’s technology infrastructure.

This groups is also doing an analysis of the wider competitive/collaborative arena that IABC is playing in. If you have a contribution to make here, do get in touch with Claudia.

A look ahead to the 2016 Leadership Institute

Leaders go to Leadership Institutes to build their leadership skills.

They happen around the world: Minneapolis, Johannesburg, Basel, Denver, Calgary and Baltimore earlier in the year – and I am excited about attending the APAC LI in Sydney in November.

Dianne Chase
Dianne Chase

Leaders also go to Leadership Institutes. To build their leadership skills.

Once a year we bring IABC’s top international leaders together. IABC Vice Chair Dianne Chase shared an update on the preparations for this with help from the Council of Regions and Micayla Felicion on staff.

Registration for the 2016 Leadership Institute is now open. We are looking forward to an energetic event at the Hotel Maya in Long Beach, CA from 4-6 February 2016. The program for the Leadership Institute will offer leadership training, professional development, and networking for IABC chapter leaders coming from around the world. Additional information about LI can be found here. We look forward to seeing you in Long Beach!

Don’t forget to submit your Chapter Management Award entries by 1 December 2015. The CMA winners will be presented at LI.

Progress towards the 2016 World Conference

Stacy Wilson
Stacy Wilson

Stacy Wilson ABC shared an update on the progress her Program Advisory Committee is making in preparation for the 2016 World Conference which will be help 5–8 June in
New Orleans.

The team is working on reviewing the many submissions for sessions – as well as selecting keynote speakers.

Registration is open – please help spread the word using #IABC16.

Forward Look

At the December meeting, in addition to the Comms Committee returning, we will review progress from Audit & Risk, Policy Review, Academy and the Global Communication Certification Council. That’s in addition to reviewing the 2016 budget for IABC which will go to the Finance Committee first.

Meanwhile, please do join the next IABC Leadership Forum online: details here.

Meanwhile, thanks for all you do.

Let’s #createconnection like never before.

Michael Ambjorn

Places to #createconnection

At IABC, we connect communicators to a global and local network, career opportunities, resources and knowledge – using communication to engage, influence, counsel and execute.

One of the most tangible ways we do this is through our events programme, which runs throughout the world. Here’s a roundup of what’s coming for communicators in general, and for our leaders specifically.

Where to develop your communication skills

Local

Check your local website for events coming up – and don’t forget, if you’re on the road, you’re welcome to attend events in other cities. For example, if you’re in London September 23, come along to ‘Making Global Communications Work‘.

Prefer the shorthand of Twitter? IABC Detroit maintains a handy list that allows you to keep the finger on the pulse of 70+ chapters around the world.

Regional

Conferences run throughout the world and across the year – London and Johannesburg earlier this year and here are three more coming up:

  • Calgary – ‘High Octane’ – 15-17 October 2015
  • Denver – ‘Taking it to the extreme’ – 15-18 October 2015
  • Baltimore – ‘Re:ignite’ – 18-20 October 2015

Dianne Chase, IABC Vice Chair, will attend the Canada East conference in Calgary – and I am honoured by the invitation to close the Southern Region conference in Denver. Carlos Fulcher and I will also run a highly interactive workshop and meet with the #IABC16 Programme Advisory Committee – and then it is straight onto Baltimore to open up the Heritage Region conference. Hope to see you there.

Global

Missed #IABC15? Worry not: The new Best of Show webinar series is a global virtual learning experience that takes the highest rated sessions from the World Conference and brings them directly to you.

The program builds on the success of this year’s event and offers participants access to the best presentations from 2015’s conference. For those who have never attended an IABC World Conference, it provides the opportunity to preview the kind of high-quality learning to be expected at World Conference.

If you're an IABC leader, get the Best of Show marketing toolkit on the Leader Centre
If you’re an IABC leader, get the Best of Show marketing toolkit on the Leader Centre
Mark your calendar for World Conference in 2016!

And if you’ve got what it takes to speak at our flagship event of the year, get your pitch in now. Want some advice from previous speakers first? Check out this exchange on our LinkedIn group (and add your own advice too).

Where to hone your leadership skills

Local

Even though the 2015-16 board year is well underway, your local Chapter board might very well be looking for an extra hand. Reach out to them. There’s nothing like hands-on practical experience.

Regional

Klavs Valskov
Klavs Valskov

The Europe, Middle East and North Africa (EMENA) Region is running a Leadership Institute in Basel, Switzerland at the end of this month. Regional Chair Klavs Valskov is pulling out all the stops for this one and Dianne Chase will be participating to take input for the ongoing work to implement our three year strategy – aka – #IABC1417. The conferences mentioned in the section above also have a Leadership Institute element, which will have leadership attendance. Carlos Fulcher, our Executive Director, and I are also excited to be participating in a workshop with the Programme Advisory Committee for the 2016 World Conference – #IABC16.

Ron Fuchs APR
Ron Fuchs APR

The EMENA event is kindly hosted by #IABCieb member Ron Fuchs APR from Roche. A great example of how members often leverage organisational support to help advance the profession – and in this case the leadership within the association.

Global

The annual International Leadership Institute – #IABCLI – will be in Los Angeles, February 4-6, 2016 – again, one for the calendar.  Looking forward to seeing you there.

Let’s #createconnection – like never before.

Michael Ambjorn

P.S. As an IABC leader, need some practical tools and templates to advance your work? Log into the Leader Centre where you’ll find a whole library of useful information:

  • Brand Toolkit
    Information and resources for IABC’s brand
  • Awards
    Develop your local chapter awards programs
  • Finance
    IABC’s financial management guidelines
  • Governance
    High level tips and tools for board support, encouraging volunteerism and documentation
  • Marketing
    Market your chapter and IABC membership in your community
  • Membership
    Membership marketing made easy
  • Professional Development
    A guide to event planning, budgeting and management
  • Sponsorship
    Generate revenue for your chapter through sponsorship

 

 

 

September ’15 Board meeting

The IABC International Executive Board – aka #IABCieb – recently held its fourth board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions (#IABCcor); Financials from Treasurer Ginger Homan ABC and last definitively but not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

Portfolio Review & Organisational Alignment

At the 2015 AGM I talked about the commission of a comprehensive review of our portfolio of programmes, products and services to ensure that each and every one of them makes a return. Whether in the form of impact in line with out mission, or financially, to fund impact elsewhere.

Ginger Homan ABC
Ginger Homan ABC

I am extremely pleased that thanks to the hard work of our Treasurer Ginger Homan ABC and our Executive Director Carlos Fulcher MBA CAE

Carlos Fulcher MBA CAE
Carlos Fulcher MBA CAE

this work has now been completed.

The IABC Executive Committee recently convened in San Francisco to review this and we brought our findings to the full board for an initial generative discussion. The Council of Regions is also being asked to give input.

The board will convene one more time this month to focus in on this topic further with the aim of making IABC more than the sum of its parts.

Gold Quill

Continue reading September ’15 Board meeting

#IABCieb Notes & Queries: August ’15 board meeting

Dianne Chase
Dianne Chase
Ginger Homan ABC
Ginger Homan ABC

The IABC International Executive Board – aka #IABCieb – just closed out its third board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions – aka #IABCcor); Treasurer Ginger Homan ABC and last definitively but not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

Awards

Cindy Schmieg ABC
Cindy Schmieg ABC
Monika Lancucki ABC
Monika Lancucki ABC

Cindy Schmieg ABC, board liaison to the Gold Quill Committee, shared an update on their work: it is well underway with planning for this year’s awards cycle.

I hasten to bring your attention to the opportunity to serve here: are you the next Vice Chair of Awards? You’ll be working with Monika Lancucki ABC who is looking to take the awards work to the next level in line with the board’s priorities for this year.

If you want to see how the Gold Quill framework can be used off-season too, check out this earlier post.

Academy

Theomary Karamanis PhD
Theomary Karamanis PhD
Sharon Hunter
Sharon Hunter
Ron Hansen PhD
Ron Hansen PhD

The board also had an update from the IABC Academy – one of the perhaps less exciting roles of the board (yet essential) is reviewing terms of reference to ensure clarity of roles, responsbilities – and ultimately alignment with our purpose, vision, and mission. Big thanks to Academy Chair Theomary Karamanis (and congrats again on the recent move to Cornell) as well as board liaison Sharon Hunter for their work on this with Carlos Fulcher MBA CAE and Ron Hansen, our Education Director on staff. This work forms an essential part of the #IABC1417 strategy, specifically in consolidating gains from the 2011-13 strategy cycle.

Meet the full IABC Academy Committee and check out the upcoming workshops and webinars that can help you stay sharp in a competitive environment.

World Conference

Preston Lewis
Preston Lewis
Natasha Nicholson
Natasha Nicholson
Carlos Fulcher MBA CAE
Carlos Fulcher MBA CAE

Carlos, our Executive Director, took us through the comprehensive report on this year’s World Conference – big thanks goes out to Preston Lewis who chaired the #IABC15 Programme Advisory Committee and helped feed into the analysis work led by Natasha Nicholson, IABC’s Director of Content. All that after they had delivered a successful conference too! ‘No rest …’ as the saying goes.

Stacy Wilson ABC
Stacy Wilson ABC

I’m super excited to be working with Stacy Wilson ABC on #IABC16. We’ve had a tremendous response to the Open Call to serve on the 2016 Programme Advisory Committee. Great to see so many leaders from around the world looking to step up and serve.

We’re looking forward to welcoming you all to New Orleans.

Here’s a sneak peek – do help spread the word:

Continue reading #IABCieb Notes & Queries: August ’15 board meeting