Tag Archives: Ron Fuchs APR

How Membership Dues Are Invested

At some point we’ve all wondered how our membership dues are spent. In this post IABC Treasurer, Ginger Homan ABC, sets it all out.

Chapters & Regions

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Ginger Homan

First of all, member dues are compiled from Chapter, Region and International dues. Chapters and Regions determine their fees — some Chapters charge $70, however in many cases it is more like $40. Some Chapters choose to not charge any dues at all. Regions dues range from $25-$90.

These dues are invested by your local and regional leaders in professional development, networking events etc. Speak to your local and regional Treasurer if you want to know more – and consider stepping up – it is a role that can really help you advance.

2016 IABC Who Does What
Who Does What

International

Dues to International is just one of several revenue streams to support work at the international level — 52 percent of the annual revenue; the largest single item. Next in line as sources of revenue are World Conference, Gold Quill and the Job Centre.

Some programs generate revenues, but not a cash return. These include professional development and certification. These two flagships from the 2011-14 strategy are still in the phase where they require significant investment to help them take off. They are expected to start generating a surplus in the coming years, which can then be reinvested.

You can play a part here: step up and serve one of the 22 international committees that advance this work.

Investing in our leaders and our members

Leadership Institute, chapter relations etc. are investments in our leaders. Whilst a net cost, they have a significant return in the form of impact in line with our Theory of Change.

Communication World is a membership benefit and is not designed to generate a surplus.

 

2016 theory of change circles
IABC’s Theory of Change

 

Investing to advance IABC’s strategy – and the profession

Building on the above, our dues support all IABC programs: those designed to generate a surplus for reinvestment – and those that don’t (but are benefits of membership).

2014 Annual Report Income Expenditure Breakdown donuts
Revenue / Expense breakdown at the International level – look for the next update in the annual report released this June.

Below is a list of the areas on the chart and examples of some of the items that category includes.

  • Professional Development
    • Speakers for webinars
    • Software to support the training program
  • World Conference
    • Facilities, food, beverage, Audio/Visual support
    • Keynote speakers
    • Meeting production
  • Certification
    • Development of the certification program
    • Development and management of the exam
    • Costs of administering the exam
  • Gold Quill
    • Evaluation
    • Banquet
    • Awards
    • Software infrastructure
  • Membership / Chapter Relations
    • Scholarships to Leadership Institute and World Conference
    • Chapter Management Awards
    • Bank fees for processing payments
  • Finance / administration
    • Outside professional services including attorney, auditor, finance and human resources
    • Back office computer software and license fees
    • Depreciation
  • Governance
    • Executive Director travel
    • Board travel subsidy
    • Insurance
  • Information Technology
    • Website and any other software not covered above + hardware
    • Consulting for the website and other software applications

You’ll note that the “Finance/administration” portion is 20 percent of the total investment. The norm for professional associations is 25-30 percent.  The International Executive Board is committed to keeping that number as low as possible.

Balanced Budget

The IABC staff worked hard with the Finance Committee to create a balanced budget moving in to 2016. It is directly aligned to the board’s 2014-17 strategy:

“Financial recovery and sustainability is primary, as is the loyalty and development of our members and leaders and consolidating gains from the 2011-14 strategy. Increased reputation in the profession; better brand positioning; and greater interaction with business as a revenue generator are then the big opportunity to be grasped”.

This budget includes investing in:

  • The development of certification exam for the Strategic Advisor level
  • A Learning Management System, allowing the Academy to offer self-paced classes on IABC.com
  • The Global membership survey to determine what members value most
  • An Association Management System, software needed to improve our membership records and an individual’s experience with IABC

If you have questions about IABC finances, please reach out to the IABC Treasurer, Ginger Homan, at ginger [at] ziacommunications.com

You can also find updates in the latest quarterly report. Our annual report that will be issued at the Annual General Meeting at World Conference. We hope to see you there.

Members of Finance Committee

  • Ginger Homan, ABC, IABC Treasurer
  • Michael Ambjorn, IABC Chair
  • Dianne Chase, IABC Vice Chair
  • Victoria Dew
  • Ron Fuchs, APR
  • Alain Legault, MA
  • Carlos Fulcher, MBA, CAE

—-

You can play a part here: step up and serve one of the 22 international committees that advance the work of the association, and the profession. Or consider running for Treasurer of your local chapter or region. It is a role that can really help you advance.

February ’16 board meeting

The IABC International Executive Board – aka #IABCieb – recently held its ninth board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions); Financials from Treasurer Ginger Homan ABC and last but definitively not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

The 2014—2017 strategy says, in a paragraph:

“Financial recovery and sustainability is primary, as is the loyalty and development of our members and leaders and consolidating gains from the 2011-14 strategy. Increased reputation in the profession; better brand positioning; and greater interaction with business as a revenue generator are then the big opportunity to be grasped”.

Financial Recovery and Sustainability

In addition to the regular report from our Treasurer, Ginger Homan ABC, the board also reviewed:

Customer Service

The board reviewed the latest dashboard, and within that a set of proposed additions related to how the board tracks the quality of our organisational customer service. It is a top priority.

Continue reading February ’16 board meeting

October ’15 Board Meeting

The IABC International Executive Board – aka #IABCieb – recently held its fifth board meeting of this term and here’s a quick recap of what was on the table in addition to the usual reports from the Chair; Vice Chair Dianne Chase (with a specific focus on the work of the Council of Regions (#IABCcor); Financials from Treasurer Ginger Homan ABC and last definitively but not least, the report from our Executive Director, Carlos Fulcher MBA CAE:

Portfolio Review & Organisational Alignment

Following on from the discussion at the September board meeting, the board reflected further on the decision to focus more tightly on our core audience at the international level.

Claudia Vaccarone
Claudia Vaccarone
Stephanie Doute CAE
Stephanie Doute

Another recommendation that came out of the portfolio review is to bring clearer definition to the value of membership. Now this is of course work that is already well underway in the form of the Membership Task Force, led by Claudia Vaccarone with support from our Director of Membership, Stephanie Doute CAE – and with a strong team of leaders providing input. In parallel, and in order to accelerate this broader work, the board has directed the senior management team to explore how IABC’s website might enable better differentiation of access to content based on whether one is a casual visitor or a full member. The work on further refining and focusing in IABC’s portfolio and the association alignment work will continue meanwhile.

Member Month & Technology

Carlos Fulcher MBA CAE
Carlos Fulcher

Linked to the above, the board discussed the latest membership figures and Carlos Fulcher MBA CAE reported on the latest work on the iabc.com website which has made joining (and renewing) a smoother experience. Moving IABC’s technology infrastructure into the 21st century after ten years of underinvestment continues to be hard work, but progress is being made. I continue to be in awe of the effort being put in by our hard-working HQ staff – and our leaders in the field – to serve members around the world. Thankyou!

Melissa Dark
Melissa Dark

October is an incredible important time for IABC as it is the time of year when many are coming up for renewal. With support from our hard working Director of Global Communication, Melissa Dark ABC, a set of fabulous campaign materials are out there, ready and available for leader use.

I count on you to help create connection and grow the value of our shared network. You can read my full call-to-action here – and I hope you will do your bit to be recognised as a Very Important Communicator (to find out what that entails, you’ll have to read this).

Click to get the full kit
Click to get the full kit

IABC Academy

Theomary Karamanis
Theomary Karamanis
Ron Hansen
Ron Hansen
Sharon Hunter
Sharon Hunter

The board approved the work plan for 2016 Theomary Karamanis PhD brought to the board, with support from our Education Director, Ron Hansen EdD and his staff. The next step being budget discussions.

Since the June 2015 report the Academy has progressed significantly.

The Academy identified two subcommittees to provide a focus on
key objectives, as described in the approved Terms of Reference:
a) The curriculum subcommittee, focusing on pedagogy, curriculum and related tasks
b) The strategic plan subcommittee, focusing on strategic planning, branding and policies and procedures for the Academy

Meet the international team behind this here – and also big thanks to Sharon Hunter for her ongoing strategic liaison work with this team.

World Conference: #IABC16

Stacy Wilson
Stacy Wilson

The board received an encouraging progress report from Stacy Wilson ABC for the 2016 World Conference coming up in New Orleans. Hundreds of applications to speak have been received. The next big challenge is for the super-sized Programme Advisory Committee (PAC) to work through all these applications, using the objective review process and then the creation of the final programme. I am pleased to say that a number of exciting keynotes are also being shortlisted.

Sarah McLaughlin
Sarah McLaughlin

The PAC is also working on rethinking the Foundation Luncheon and the Circles of Wisdom.

I am also pleased to report that PAC Vice Chair Sarah McLaughlin is working closely with the leaders of the Gift of Communication as well as liaising closely with the local New Orleans Chapter for support around Dine-Around and more.

Leadership Institutes – Regional and International

People go to World Conference – [and the many Regional Conferences such as those coming up next week: Denver, Baltimore, Calgary, and Rotterdam early next year] – in order to build their communications skills.

Dianne Chase
Dianne Chase

Leaders also go to Leadership Institutes. To build their leadership skills. And again, they happen around the world: Minneapolis and Johannesburg earlier in the year, Basel just last week and Sydney in November – to mention a few of the Regionals.

These tend to be smaller and more tightly focused on the unique challenges within a Region – and the board appreciated Dianne Chase’s update from her attendance at the Europe, Middle East and North Africa Leadership Institute in Basel. The board is grateful to the teams who put events like this together (and thanks to IEB colleague Ron Fuchs for hosting). Not to mention all the leaders who turn out to share their ideas, insight and passion. Whilst the market continues to be challenging, it sounds like there is a clear plan in place to face it head-on.

Micayla Felicion
Micayla Felicion

Global leaders also need a global perspective – as good practice knows no borders. To that end IABC leaders from across the globe convene once a year at what we call fondly call #IABCLI. Dianne Chase presented the preliminary programme from the Council of Regions, who oversee this programme with support from Micayala Felicion MBA.

Whether you’ve been to one or not, I hope to see you this coming February in Los Angeles. Please mark your calendar:

Communications Committee

Katie Macaulay
Katie Macaulay

One of the cornerstones of the current three-year strategy is increased reputation in the profession and better brand positioning – and one of the routes to achieving this is by stepping up our own practice of communication. Here’s a direct quote from Katie Macaulay‘s report from the Communications Committee to the board – a first sharing of ideas to test the ground:

The next few years can be viewed in two ways – as a struggle for survival in a competitive and demanding marketplace, or as an exciting and unique opportunity.

Membership associations around the world are struggling to remain relevant and commercially viable due to the countless ways professionals can now connect with each other, receive support and promote their disciplines.

However, there is good news. The value of communication – in business and society – has never been better understood.

Communicators are playing an increasingly strategic role inside their organizations as the business community recognizes that success hinges on having a clear, credible and differentiating message.

So, despite a tough market, there has never been a better time to promote our profession and connect with communicators.

To help in this task, we have a new vision for non-member communication – to demonstrate the power of our profession.

The board welcomed the initial thoughts shared and asked Katie to come back to the board following further work by her Committee as well as broader stakeholders. Also big thanks to Ron Fuchs and Melissa Dark ABC for their ongoing liaison work.

Forward Look

At the November meeting, in addition to the Comms Committee returning, the Membership Committee reporting initial findings we will also look at board evaluation.

Before that? Well, a fair number of us are hitting the road next week: Dianne is heading to Calgary for the Canada West conference and Carlos, Ginger and I will be at the Southern Region Conference in Denver. Both Carlos and I will then go onto the Heritage Region conference in Baltimore. I hope to see you there – even if you’re not planning on travelling.

How? Join the next IABC Leadership Forum online. Details here.

Meanwhile, thanks for all you do.

Let’s #createconnection like never before.

Michael Ambjorn

Places to #createconnection

At IABC, we connect communicators to a global and local network, career opportunities, resources and knowledge – using communication to engage, influence, counsel and execute.

One of the most tangible ways we do this is through our events programme, which runs throughout the world. Here’s a roundup of what’s coming for communicators in general, and for our leaders specifically.

Where to develop your communication skills

Local

Check your local website for events coming up – and don’t forget, if you’re on the road, you’re welcome to attend events in other cities. For example, if you’re in London September 23, come along to ‘Making Global Communications Work‘.

Prefer the shorthand of Twitter? IABC Detroit maintains a handy list that allows you to keep the finger on the pulse of 70+ chapters around the world.

Regional

Conferences run throughout the world and across the year – London and Johannesburg earlier this year and here are three more coming up:

  • Calgary – ‘High Octane’ – 15-17 October 2015
  • Denver – ‘Taking it to the extreme’ – 15-18 October 2015
  • Baltimore – ‘Re:ignite’ – 18-20 October 2015

Dianne Chase, IABC Vice Chair, will attend the Canada East conference in Calgary – and I am honoured by the invitation to close the Southern Region conference in Denver. Carlos Fulcher and I will also run a highly interactive workshop and meet with the #IABC16 Programme Advisory Committee – and then it is straight onto Baltimore to open up the Heritage Region conference. Hope to see you there.

Global

Missed #IABC15? Worry not: The new Best of Show webinar series is a global virtual learning experience that takes the highest rated sessions from the World Conference and brings them directly to you.

The program builds on the success of this year’s event and offers participants access to the best presentations from 2015’s conference. For those who have never attended an IABC World Conference, it provides the opportunity to preview the kind of high-quality learning to be expected at World Conference.

If you're an IABC leader, get the Best of Show marketing toolkit on the Leader Centre
If you’re an IABC leader, get the Best of Show marketing toolkit on the Leader Centre
Mark your calendar for World Conference in 2016!

And if you’ve got what it takes to speak at our flagship event of the year, get your pitch in now. Want some advice from previous speakers first? Check out this exchange on our LinkedIn group (and add your own advice too).

Where to hone your leadership skills

Local

Even though the 2015-16 board year is well underway, your local Chapter board might very well be looking for an extra hand. Reach out to them. There’s nothing like hands-on practical experience.

Regional

Klavs Valskov
Klavs Valskov

The Europe, Middle East and North Africa (EMENA) Region is running a Leadership Institute in Basel, Switzerland at the end of this month. Regional Chair Klavs Valskov is pulling out all the stops for this one and Dianne Chase will be participating to take input for the ongoing work to implement our three year strategy – aka – #IABC1417. The conferences mentioned in the section above also have a Leadership Institute element, which will have leadership attendance. Carlos Fulcher, our Executive Director, and I are also excited to be participating in a workshop with the Programme Advisory Committee for the 2016 World Conference – #IABC16.

Ron Fuchs APR
Ron Fuchs APR

The EMENA event is kindly hosted by #IABCieb member Ron Fuchs APR from Roche. A great example of how members often leverage organisational support to help advance the profession – and in this case the leadership within the association.

Global

The annual International Leadership Institute – #IABCLI – will be in Los Angeles, February 4-6, 2016 – again, one for the calendar.  Looking forward to seeing you there.

Let’s #createconnection – like never before.

Michael Ambjorn

P.S. As an IABC leader, need some practical tools and templates to advance your work? Log into the Leader Centre where you’ll find a whole library of useful information:

  • Brand Toolkit
    Information and resources for IABC’s brand
  • Awards
    Develop your local chapter awards programs
  • Finance
    IABC’s financial management guidelines
  • Governance
    High level tips and tools for board support, encouraging volunteerism and documentation
  • Marketing
    Market your chapter and IABC membership in your community
  • Membership
    Membership marketing made easy
  • Professional Development
    A guide to event planning, budgeting and management
  • Sponsorship
    Generate revenue for your chapter through sponsorship

 

 

 

#IABCieb Notes & Queries: June ’15 Board Meeting

The IABC International Executive Board – aka #IABCieb – held its first board meeting of this term at #IABC15 in San Francisco and here’s a quick recap of what was on the table:

Strategy 2014-17 & 2015 priorities

Dianne Chase
Dianne Chase
Shannon Frederick ABC
Shannon Frederick ABC
Ron Fuchs APR
Ron Fuchs APR
Alain Legault

In addition to welcoming new board members featured to the right – and thanking those outgoing – the incoming board started off reviewing the road travelled so far.

From the strategic intent for 2014-17:

Financial recovery and sustainability is primary, as is the loyalty and development of our members and leaders and consolidating gains from the 2011-14 strategy.

The big opportunity to be grasped is then: Increased reputation in the profession; better brand positioning; and greater interaction with business – as a revenue generator and reputationally.

To the more detailed priorities for 2015.

I thought I might share what an engaging road it has been – as it has been a long one, I’ve put that right at the end for those who want to geek out on what it takes to arrive at a shared strategy – there are no shortcuts…

Following the strategy grounding, the board discussed alignment – and ran through the playbook for the year: essentially who does what, when and why.

The board then considered a number of papers for decision:

Membership Task Force & Survey Policy

Claudia Vaccarone
Claudia Vaccarone

Claudia Vaccarone brought two papers for consideration. Both advance our 2014-17 strategy – and a number of 2015 priorities in specific. Both were adopted:

  1. The first one kicked off a focused look at our membership offering. A range of initiatives have looked at elements of membership over the years, yet based on feedback from our leaders across the world, it is time to take a look at the bigger picture as the market is changing fast. The group includes leaders from across the world identified through the IABC Council of Regions and will report back at the 2016 Leadership Institute.
  2. The second paper was on surveying – recognising that in the age of big data it also needs to be well structured! The aim is to switch from the current ad-hoc approach to a regular schedule of timely and relevant surveys from IABC that can help inform leaders for action at all levels of the organisation

Nominations Process

In the interest of securing the best leadership talent to help IABC deliver on its mission, vision and purpose – and in line with its stated philosophy:

“IABC is a volunteer-driven organization whose strength is derived from the dedication of its members to the advancement of their profession, with a commitment to improving the effectiveness of organizations through strategic, interactive, integrated business communication management.”

The board agreed to institute open calls for relevant incoming IEB Board and Programmatic Committees using the IABC Leadership Competency Framework. Look out for the Open Calls!

Editorial Committee

Stephen Welch
Stephen Welch

The board considered a paper I had asked Stephen Welch to put together in collaboration with Natasha Nicholson, IABC’s Content Director and Editor of Communication World (CW).

Natasha Nicholson
Natasha Nicholson

I am glad to report that the board agreed to a proposal to reinvigorate our approach here, making it a shared approach across all of IABC – we have great events, insights and outputs created across the world every day. Now let’s turn it into a real global conversation.

Look out for the Open Call for a refreshed Editorial Advisory Committee to come in and help shape the conversation that advances the profession – and if you’re a Chapter Leader, you don’t have to wait, you can align your event schedule to the CW editorial calendar right now (and indeed, pitch an article).

Audit & Risk

Learn what is happening within nonprofit boardrooms today in this comprehensive review and analysis of the Leading with Intent survey data; includes insights into trends, strengths, and challenges across the sector.
Learn what is happening within nonprofit boardrooms today in this comprehensive review and analysis of the Leading with Intent survey data from BoardSource.

The board agreed to a broader remit for the IABC Audit Committee.

Good industry practice, as set out in Leading with Intent – a national index of nonprofit board practice – indicates that an organisation of IABC’s size should have a separate Audit Committee. This is already in place at IABC, yet historically it has focused mainly on the association’s finances, unlike other organisations where it has a broader remit. Also, unlike many Audit Committees it does not meet throughout the year, nor does it consider broader risk for the organisation – as is good
industry practice.

Again, look out for the Open Call!

IABC Annual Policy Review Checklist

IABC Fellow Brad Whitworth ABC
IABC Fellow Brad Whitworth ABC
Zora Artis GAICD
Zora Artis GAICD
Carlos Fulcher MBA CAE
Carlos Fulcher MBA CAE

The board also had a report on the work done by the IABC Policy Review Committe, led in its inaugural year by IABC Fellow Brad Whitworth ABC.

Brad reported that the Policy Review Committee has assisted across a number of areas across in the
2014-15 board year:

  • First broad review of the IABC Policy Manual for 10+ years.
  • Terms of Reference review and recommendations for the Global
    Communication Certification Council and the IABC Ethics Committee.
  • Review and recommendations for 2015 updates to the IABC bylaws.
  • New model bylaws for a Region – with a pilot roll-out for APAC.

Big thanks to the hard working 2014-15 team: Michael Ambrozewicz, Suzanne Poggio and our Executive Director Carlos Fulcher MBA CAE. Also congrats to Zora Artis GAICD who has taken the lead for this strand of work for 2015-16.

Notes from the road to #IABC1417

The IABC operates against a rolling three-year strategy and as the 2011-14 strategy came to a close, the work preparing the way for 2014-17 – aka #IABC1417 – was already well underway:

Russell Grossman ABC
Russell Grossman ABC

Back in 2013 the board directed the then Vice Chair, Russell Grossman ABC, to convene a working group to deliver a framework by June 2014 – and Russell in turn asked me to do the facilitation work.

Recognising that IABC strategy is by its nature iterative – we need to bring all stakeholders with us – #IABC1417 is not a big bang; more an evolution that helps us transform over time.

Overview of how we got to where we are at today:

  • Summer 2013 – Russell Grossman ABC convenes Strategy Group virtually
  • October 2013 – Strategy Group meets for Think Tank in Los Angeles and defines the challenge, sets out ambitions and identifies high level opportunities
  • November 2013 – January 2014 – Strategy Group deliberates further on Basecamp
  • February 2014 – The Council of Regions (CoR) and the leader of the Chapter Relations Task Force + key staff hold a Think Tank session at the 2014 IABC Leadership Institute in New Orleans. Burning issues are explored as a way of creating a common purpose. Prezi: j.mp/IABC1417-LIprogressprezi
  • March 2014 – Outputs from the new deliberations continue on the dedicated Basecamp site; Past Chairs asked to start wrapping up outputs and outcomes from 2011-14 – aka – #IABC1114 so that we can honour and celebrate the many people who helped make it happen.
  • April 2014 – Strategy Group discussion continues via dedicated Basecamp; IABC’s International Executive Board (IEB) reviews strategy discussion deck
  • May 2014 – Deliberations continue virtually across the IEB and Strategy Group Basecamps in preparation for more formal review
  • June 2014 – A formal proposal for the strategy is taken to the IEB for approval
  • July 2014 – A senior staff day-long summit with the IABC executive held to further align on the strategy and agree the prioritised operational plan for the year which flows from it.
  • Autumn 2014 – This then determined the strategic workplan for IABC staff, to operationalise for 14- 15. The Strategy also became the workplan for the 2014-5 IEB.
  • January 2015 – Then IABC Chair Russell Grossman ABC gives update in quarterly report
  • February 2015 – Q&A with leaders at the ’15 Leadership Institute in Orlando
  • April 2015 – Further update in quarterly report
  • June 2015 – Annual Report for financial year 2014 issued

Stay tuned for the next steps on this blog.

Let’s #createconnection like never before.

Michael Ambjorn