If you’re new to #CommChat, IABC’s weekly online get together on Twitter, then here’s a quick run-down of how it works in practice.
Get #CommChat into your calendar – helps you make sure you don’t miss it. That hour can flash by like a lightning in a busy week.
It runs every week on Wednesday at 9am San Francisco time (GMT-7). Not sure what that time is where you are? Just type 9am San Francisco in <your city> as a Google search and voilà.
Then, on the day, tune in a minute or two before it all kicks off on the hour: #CommChat.
During the session 4-5 questions will usually be shared by the moderator (Q1, Q2, Q3 etc.) – and usually it kicks off with an informal icebreaker.
As an illustration – here’s the 4th question from a recent #CommChat:
Q4: What are some best practices that help you capture what your client is looking for allowing you the opportunity to provide the best results? #commchat
— IABC (@IABC) October 10, 2018
When you see a question pop up – think about answers that can help other professionals. You may want to draw on the Global Standard and the Career Roadmap, or perhaps the Code of Ethics. Or perhaps you’ve seen an article in CW or elsewhere that is relevant and might be useful to others.
Either way, get your thoughts out there. And don’t forget to indicate which question you’re answering by adding the answer number (A1, A2, A3 etc.) – and the #CommChat hashtag:
A4: The same practices apply inside and outside organizations. Research/briefing + Strategy + Design + Implementation + Measurement – We don’t start client projects without a briefing and a plan to hold us all accountable. #CommChat
— priyabates (@priyabates) October 10, 2018
As you see other responses that you like / agree with / want to add to – go ahead and – and RT etc. And maybe take the opportunity to follow some new interesting people too.
Look out for the round-up shared @IABC!
Looking forward to sharing and learning with you – and thanks for all you do to #createconnection – and help advance the profession.
As part of IABC’s work to develop strategic communicators, we’re looking at the role that mentoring can play.
Mentoring (and reverse mentoring) can make a difference at all career stages. And it can make a difference at all ages.
Despite that, you might have seen this in CW earlier in the year:
‘Mentoring offers a boost, study says, but few take advantage’
“Organizations with formal programs claim plenty of benefits for the mentors, mentees and the organization as a whole. The mentee benefits most often cited in the study are professional development (36 percent) and a better understanding of organizational culture (30 percent). Top benefits for mentors are “developing new perspectives” (59 percent) and developing leadership skills (49 percent). And organizationally, respondents said the top benefits were higher employee engagement and retention (50 percent) and supporting the growth of high-potential employees (46 percent).” – read more in the Feb 2018 CW
Why? Because many of these chapters are keen to share – and getting more mentoring is a way of IABC having tangible, measurable, long-range impact on life and careers – across the globe. And what’s not to like about that?
To that end there’s a new International Task Force working away. Here’s the team, in reverse alphabetical order:
…and yours truly.
The first order of the day is to map and share existing good practice from chapters and regions. If you’re not already in touch with this team, and you have something to share, be sure to reach out. We’d love to hear from you on the IABC Hub about your experiences being mentored, or mentoring others, through IABC.
Michael Ambjorn, SCMP
At today’s International Executive Board, at the 2017 World Conference in Washington DC, we closed out the 2014-17 Strategy.
At the 2017 Annual General Meeting a talented group of leaders are set to step up and take for the next strategy: #IABC1720
As with any 46-year-old organisation, much work remains, yet our leaders around the world report that they have seen a step-change. And, as with any 46-year-old organisation, much that came before has been built on. We’re grateful to all who put their should to the wheel over the years.
Building on the best from our founding, we moved from an organisation that had friction and confusion into one ready to re-energize. Today at the AGM we’ll set out a rechartered mission to that effect.
Ready for #IABC1720
Lessons learnt? Almost uncountable. Painstakingly documented on this blog – some 100+ posts. Go ahead and explore. For example, there’s a whole section dedicated to insights articulated through Venns – and we even have paper airplanes with leadership advice from your peers. Because strategy work can otherwise be a bit dry.
The board spent time reviewing what was good, and difficult – during the implementation of the 2014-17 strategy. It was an opportunity close loops, and discuss what needs to be done differently in the coming years.
— Michael Ambjorn (@michaelambjorn) 10 June 2017
Thanks to the 2014-15, 2015-6 and 2016-17 boards who oversaw the development and implementation of the strategy. And our hard working leaders in the field. The people who power chapters and regions around the world.
And our staff. Thank you all. We couldn’t have done it without you.
Here’s to the next chapter!
I want you to consider stepping up to serve the profession – by taking a leadership role at the highest strategic level.
I’d like you to consider taking a seat at the table. In the IABC boardroom.
At IABC we believe in a global standard for professional communication; one that is open, one that knows no borders. Our work is more important today than ever – and the next board year is a crucial one: it’ll see the kick-off of our next three-year strategy.
But I have to be honest with you: serving at this level is demanding, yet that has never put the best people off. It is an opportunity to join our skilled, diverse and gender-balanced board. Supported by a small cohort of full time staff at the International Headquarters, this group is responsible for the effective management and leadership of your Association on both the strategic and executive level.
IABC is now looking for applicants to serve on the 2017-18 International Executive Board, including for the role of Vice Chair. Applications close on Wednesday, January 11th.
It’s excellent experience that will benefit you in your career. It’ll provide you with invaluable insight into the strategy and operation of a global organisation. You’ll make life-long friends too. I certainly have.
To apply, visit the IABC website now and find out more about the process and requirements. Again, applications must be in by Wednesday, January 11th.
If you have any question about serving on the IEB, please reach out to current Board members, any of whom will be pleased to give you insights into the challenges and rewards of the role.
And please help spread the word about this opportunity. Here’s your hashtag: #IABCieb.
Thanks for all you do to advance professional communication around the world – and thanks for your continued support of IABC.
Looking for an opportunity to pay-it forward – and give back to the profession? Here’s a way you can do just that: step up and serve on the new IABC Foundation Committee.
At the 2016 World Conference in New Orleans, the IABC Foundation was re-launched – focused on driving IABC’s mission to drive communications as a force for good in business and society.
The mission of the IABC Foundation is to generate resources to fund and support strategic initiatives in line with IABC’s mission and to demonstrate the power of professional communication as a force for good in business and society.
The Foundation Trustees are now seeking to establish a new committee that will provide strategic guidance and execute the activities of the IABC Foundation. Specifically across the development of these four pillars as part of the revitalization plan::
To implement the revitalization plan, committee members need to have an understanding of:
Vacant Positions: Chair, Vice Chair – and Committee Members-at-Large.
We are inviting IABC members in good standing to apply, or nominate a colleague. Read more here – and please help spread the word.
Deadline for submissions is Tuesday, 16 August at 5:00 p.m. EDT
This is an exciting opportunity to make a real difference.
These two exceptional leaders have each made contributions to IABC that have had a global impact advancing the association and the profession. Both are role models for IABCers around the world.
Ginger Homan, ABC, has made a strategic contribution to the association above and beyond the call of duty. Operating at the highest level, her contribution has been centerpiece to the execution of the 2014-17 strategy for IABC, effecting a turnaround. Ginger is the embodiment of a world class board member: open, accountable and effective – with a relentless focus on enabling organizational delivery. She is also a joy to work with.
Jennifer Andrewes brings to life the best of IABC in the field. As an organization we believe that in today’s world, communication can be a force for good in business and society. To make that happen we need to reach into boardrooms around the world. Jennifer and her chapter team out of Wellington, New Zealand, raised the bar in terms of height and breadth reached. Opening doors for IABC with leading government departments, blue chip corporates and agenda-setting non-profits – and those who influence them as strategic advisors. This is true leadership both advancing and enhancing the profession.
Learn more about the Chairman’s Award – and please join me in congratulating these two exceptional leaders.
2015-16 IABC Chair
“We are working to eradicate a problem, to create solutions that can be spun off into self-sufficient businesses,” says Clare. “That is how you get long-term solutions. We can deliver social value through our businesses and get to a place where we no longer need foundations.”
Under her leadership, Emirates Foundation has transformed from one that was a short-term grant giving organization to one that is focused on solving a social problem – permanently.
“The idea is to focus your efforts so that every dollar spent helps make true, systemic change,” said Clare. “Before we were giving to all sectors. It is very difficult to measure social impact, to determine what is working, what is not.”
Using the model of Venture Philanthropy, the Foundation conducted market research to understand the gaps in the market and then to determine how to fill them. Based in Abu Dhabi, in the United Arab Emirates, they explored the economic challenges of the country, along with the country’s goals and the underlying core strengths.
The research showed that by focusing on the youth of UAE, the Foundation could help create a sustainable future for the country.
Today the Foundation has six programs, all focused on inspiring, empowering and guiding youth to create a thriving nation.
“Even the approach to fundraising is different,” says Clare. “No longer are we going into a corporation and asking them for money to support our causes. Now we are bringing something of value to the table and asking them to partner with us for mutual benefit. We build a value proposition around their corporate objectives, showing our common goals and how we can create more social impact together. These are true partnerships — we are offering them a service, not just asking for money.”
Foundations experimented with variations on the classic grant-giving model for years, but as budgets got squeezed, philanthropists began blazing new trails in funding models designed to yield social impact, as well as a financial return on their investments. Clare has taken this model and created a foundation with programs that can solve the social issue, but also generate enough funding to ultimately be self-supportive.
“Our goal is to create programs that fix a social issue,” says Clare. “What do young people need? What does the market need? Can we create a product or service that closes the gap? Then we test solutions and find the right balance using business-based concepts. That doesn’t mean we are turning the philanthropic sector into a commercial entity,” she added. “What is means is that there is a call for philanthropic funds to be spent wisely and more systematically so that they create long-term change.”
“In today’s world, businesses can’t just focus on the bottom line. Millennials want companies that are focused on meeting a purpose beyond the profit. They want to be a part of a business that delivers not just to the shareholder, but the broader stakeholder base.”
At Emirates Foundation they measure results with solid metrics tied to each program – how many did they deliver services to, were services delivered cost effectively, were participants satisfied, was the issue solved?
“The mindset of the organization has changed,” says Clare. “We are much more entrepreneurial – more like a private sector company. We have great traction with our corporate partnerships and funding from the private sector too. They trust us to create value – and we are.”
This post will be updated as we go through the Q&A – making sure we haven’t missed any of the questions from Twitter and submitted by email. If you have an additional question not covered here, please let us know.
It is has already been updated – find it here: iabc.com/about-us/governance/code-of-ethics/
Thanks to all who participated: members current, past and prospective. We had a great response rate.
The results are literally just in and analysis is still underway.
The board reviewed the first draft at the board meeting immediately before the AGM. It is the first time we’ve done this in a long time – and the first time with professional support. Once we have actionable insights, they will be really useful for HQ – and Regions and Chapters. For more on how this will unfold, keep reading.
Running a survey after a break, compared to a consistent year-on-year survey, is a bit different. Basically, people share feedback as far back as last time they were asked. In this case it is a number of years. Which also means that a fair amount of the feedback did not come as a surprise to the board – as similar input has been gathered from 1:1 meetings, chapter events, conferences and so on. What it has added is an important and essential additional layer of data – and with professional support from the vendor, an independent view.
We want to make sure we use the data to focus the organisation – and help us advance in a positive way.
Big thanks to Claudia Vaccarone who wrote the board paper that kicked off this whole process – and the Membership Task Force for their massive contribution – and thanks to Stephanie Doute and Carlos Fulcher on staff for driving this forward.
In line with the fact that some of the feedback did not come as a surprise, some recommendations are already well underway – as per the AGM remarks from the 2015-16 Chair. That said, there is much to be done to further advance the organisation –
We will also report progress as relevant on this blog – and in our regular reports.
1000+ leaders around the world put their shoulders to the wheel in the last year. It is thanks to these hard-working practitioners that the association, and our shared work for the profession, has moved forward. So if you meet an IABC leader, please stop and say thank you. They’ll appreciate it.
In addition to the progress reported in the Annual Report:
We’re returning to growth and we’ve overcome the show-stopping issues.
We have conducted the comprehensive portfolio review we promised at last year’s AGM – and this has enabled us to:
First and foremost on Strategic Advisors – the strongest segment in the IABC Career Roadmap – because we can’t be all things to all people. This was further to a global consultation (Council of Regions, Regional Conferences, and LIs etc.). And it has been validated by the recent survey (results literally just in!).
Which in turn means we’re now obsessing about:
A member wall is kicking in just after World Conference – increasing membership value overnight + the Membership Task Force has made further huge strides (stand by for survey insights for chapters and regions!) – and a pricing review under way working with the Finance Committee.
Which in turn leads us to our secret advantage as an association:
We clarified and aligned Who Does What and our Theory of Change – and a re-designed Leader Centre is on the way. We have also reaffirmed the continual investment in leadership – including our commitment to a competency-based Open Call – and much much more…
All in line with our brand platform… and our commitment to be:
In conclusion: thank you leaders. You made it happen. You created connection like never before.
Here’s to the 2016-17 board – and our 1000+ leaders around the globe who will take things to the next level. Stand by for much much more on the year ahead from Dianne and the team.
But first: #IABC16. Let’s make it heard around the world.
P.P.S. If you want to do a deep-dive, you may also want to check out some of the other posts on this blog. Here are the key categories and what you can find within them:
Notes from IABC International Executive Board meetings.
Q&A and more from the 2015-16 Leadership Forums.
Notes from the Annual General Meetings.
A range of reflections – some examples:
Does exactly what is says on the tin. We always need more of these.
It is all about the intersect…
Be sure to follow these intrepid international reporters – they will share their insights from key sessions – as 1,000 communicators from around the world convene in New Orleans.
Communications & Engagement Manager at Whirlpool Corporation.
Head of Market Research & Customer Experience at Eutelsat and also a member of the #IABCieb.
Directeur des communications, affaires publiques et relations gouvernementales at Cégep Edouard-Montpetit et son École nationale d’aérotechnique. Also #IABCieb.
Senior Customer Communication Specialist at LexisNexis, one of the leading providers of legal, government, business and high-tech information sources.
Manager Of Communications College of Registered Nurses of Manitoba.
Director, Marketing and Community Relations Cabrini Health
Also, submit your best story of the day on IABC’s editorial contributions page. Filed stories will be reviewed for possible inclusion on wc.iabc.com – and may be featured in CW Observer, a blog-based supplement to IABC’s magazine, Communication World.
Let’s #createconnection like never before.
P.S. Got Tone of Voice?
— Michael Ambjorn (@michaelambjorn) December 16, 2015